We know that reaching out for support can feel like a big step. Here are answers to some of the questions we hear most often. If you don’t see your question here, please don’t hesitate to get in touch.
Your first session is a relaxed, confidential conversation where we get to understand what you're going through, answer any questions you have, and talk through how we can best support you. There's no pressure at all.
If you're struggling with your emotions, mental health, relationships, or a difficult life event, counselling can help. You don't need to be in crisis to seek support. Many people come to us simply because they want to feel better and live more fully. If you're unsure, your discounted first session is a great place to start.
Yes. Everything discussed in your sessions is strictly confidential. We follow professional ethical guidelines set by our regulatory body. In rare circumstances — where there is a serious risk of harm to yourself or others - we may be required to act, but we would always aim to discuss this with you first.
Yes. We offer secure, confidential video counselling sessions online, available to clients anywhere in the UK. Online therapy is just as effective as face-to-face and offers flexibility around your schedule and location.
We are based in Leicester and offer face-to-face sessions locally and across the Midlands. We also offer online therapy for clients throughout the UK. We welcome everyone, regardless of background, faith or identity.
This varies depending on the individual and the issue. Some people benefit from a small number of focused sessions; others prefer longer-term support. We'll discuss this together at your first session and review your progress regularly. You're always in control.
We offer a 50% discounted first consultation. After that, sessions are competitively priced and we aim to be as accessible as possible. Please contact us for current pricing or to discuss payment options. We believe cost should never be a barrier to getting support.
Yes. We offer counselling that is sensitive to Islamic values, beliefs and cultural identity. Our Islamic counselling integrates faith-based perspectives where helpful, providing a space where you can speak openly without fear of judgement.
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Ready to take the first step? Fill in your details and we’ll be in touch to arrange your discounted initial consultation. No pressure and no commitment.
